Your IT, phones and internet. One Melbourne team.
Managed IT, Microsoft 365 or Google Workspace, business phones, NBN and websites. Set up properly and looked after by people you can call.
Domestic and family violence support
- Melbourne-based
- Since 2020
- One number to call
Everything your business runs on.
Pick one service or hand us the lot. Either way, it's one local team.
Managed IT & Cyber Security
Help desk, device monitoring, backups and security, handled for you.
Microsoft 365
Licences, email, Teams and SharePoint, set up right and supported.
Google Workspace
Licences, Gmail on your domain, shared drives and Meet, set up and supported.
Business Phones
A cloud phone system on your existing number, at your desk or on your mobile.
Business NBN & Networks
Business NBN, office Wi-Fi and secure remote access.
Websites & Hosting
Websites, hosting and domain names, built and looked after.
AI Agents
An AI receptionist that answers when you can't, plus admin on autopilot.
Projects & Hardware
IT audits, upgrades and new laptops or servers, sourced and set up for you.
Works with the platforms you already use
Switching is the easy part.
We do the moving. You keep working.
Talk
A free 30-minute chat about what you have and what's not working.
Plan
A clear plan and quote before anything changes.
Move
We move your email, numbers and internet across and set up every device.
Look after
One local team to call for all of it, from then on.
Straightforward, and local.
team for your IT, phones, NBN and website
One number to callfree consultation to start
No obligationlooking after Melbourne businesses since
New Tech Digital Pty LtdMon–Fri help desk, Melbourne time
Based in Cheltenham VICFAQ
Frequently asked questions
Straight answers about our services and working with In2Digital.
What does In2Digital do?
In2Digital is a Melbourne IT and communications company. We provide managed IT and cyber security, Microsoft 365, business phone systems, business NBN and networks, websites, hosting and domains, IT projects and hardware, and AI agents, all from one local team.
Do you provide IT support for small businesses in Melbourne?
Yes. We look after small and medium businesses across Melbourne with help desk support, device monitoring and patching, backups and cyber security. Many issues can be fixed remotely, by the same local team that knows your setup.
Can you set up and manage Microsoft 365 for my business?
Yes. We supply Microsoft 365 licences and set up email on your own domain, Teams, SharePoint and OneDrive, with multi-factor sign-in. Daily backup is an add-on for $6.60 per user a month (inc GST). We also handle new starters, leavers and day-to-day changes.
Can I keep my business phone number if I switch to a cloud phone system?
Yes. In most cases your existing numbers can be moved to your new cloud phone system, and we handle the paperwork. Calls can ring desk phones, mobiles and laptops, with phone menus, ring groups and voicemail to email.
Do you provide business NBN and office Wi-Fi?
Yes. We supply business NBN plans with unlimited data, and install and manage office Wi-Fi, firewalls and remote access. Getting your internet and phones from us means one number to call if anything goes wrong.
Do you build websites and look after domains and hosting?
Yes. We design and build websites on WordPress and Shopify, host them, and register and renew your domain names. We send you a renewal invoice before each domain expires. We can also look after updates once your site is live.
Where are you located and which areas do you service?
We're based at 2/30-32 Christensen St, Cheltenham VIC 3192, in Melbourne's south-east, and support businesses across Melbourne and Victoria. Most support and cloud work is delivered remotely, so we also work with clients Australia-wide.
Ready for IT that just works?
Free 30-minute consultation. No obligation.
Support
Help and support
You can contact us on 03 9114 2268 or [email protected] to make a complaint or report an outage.
You can also use them to ask about an outage. Our hours are Monday to Friday, 9am to 5pm Melbourne time, and you can email us at any time.
Make a complaint
How to complain, what we do next and how long each step takes. Making a complaint is free.
Report or ask about an outage
How to tell us about a phone or NBN outage, or ask about one, and how we keep you updated.
Payment assistance
Having trouble paying for your phone or NBN service? See the free help we offer and how to ask for it.
Domestic and family violence support
How we help keep you safe and connected, safe ways to contact us, and where to find support.
Critical information summaries
Summaries of our Cloud Voice plans, and how to get the Key Facts Sheet and Critical Information Summary for a Business NBN plan.